Over the past week or so, I have encountered several workstations with a pop-up error window reporting that “Adobe Flash Player Update Service 11.3.r300 encountered a problem and needed to close.”
If you search the Internet, you will see that many people have encountered this issue. Early reports was that it was only affecting Mozilla Firefox users. But users have since reported getting the same error on workstations without Firefox. So it is not a browser-based issue.
For now, here is what I am doing as a quick-fix (hopefully) when I encounter this on a workstation:
- Startup the Flash Player Settings Manager
- Go to Control Panel, and if necessary switch away from ‘Category’ view, then double click on the Flash Player icon
- Alternately, you may click Start –> Run –> FlashPlayerCPLApp.cpl
- Go to Control Panel, and if necessary switch away from ‘Category’ view, then double click on the Flash Player icon
- This will open the Flash Player Settings Manager
- Click on the Advanced tab, and then click to select “Notify me to install updates”
- Then click on the Storage tab, then click “Local Storage Settings by Site”, and remove any sites that you cannot identify.
- Reboot your computer
Hope this helps you!