The shared protection point operation failed with error 0x81000101

This is the first time that I’ve seen this error on any Windows server I manage. This is an SBS 2008 server that has been in production for 6 years. The error was associated with a failed Windows backup of this server last night.

Full error message: Creation of the shared protection point timed out. Detailed Error: The shared protection point operation failed with error 0x81000101.

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A quick web search led me to this blog post by David J Steele who encountered the same issue. The solution changes the default timeout from 10 minutes to 20 minutes.

Although his process is correct, there is one error in the information he posted. The value for the registry key should be 1200000 (5 zeroes) and not 12000000 (6 zeroes).

Here are the correct instructions:

  • Run regedit.exe on the server
  • Navigate to HKLM –> Software –> Microsoft –> windows NT –> CurrentVersion –> SPP
  • Create a new registry key (type DWORD) with the name “CreateTimeout”
  • Modify the value of the key to decimal 1200000. Be sure to click the radio box for Decimal before entering the value.

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Comments

  1. and if this does not work, anything else to try? I tried first the 20min timeout then tried a 30min timeout backup still fails with same message. Only backup our SBS 2011 will run without error is system reserved partition backup.

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