Earlier this afternoon (Monday Sept 10, 2012) GoDaddy acknowledged via their Godaddy Twitter site that they are experiencing a major outage. GoDaddy-registered web sites are offline. At around 4pm (EST) they tweeted the following:
GoDaddy Update: Still working on it, but we’re making progress. Some service has already been restored. Stick with us.
As far as I can tell, this outage does not affect any sites that are just using GoDaddy’s SSL certificates.
It normally takes very little effort to order and install a GoDaddy SSL certificate on an SBS 2008/2011 server, thanks in part to the Install Certificate wizard that comes with SBS.
I had a situation with an existing UCC SSL cert from GoDaddy that needed a “Subject Alternative Name” (SAN) added. I wasn’t sure how to do it, but GoDaddy’s support desk was quick and responsive. It turns out the solution was easy, if you do it in the right order!
1. Run the SBS wizard to generate a new CSR request. Leave this screen up.
2. Login to the GoDaddy site, and drill down to the SSL cert in question, and select Manage, and then enter the additional SAN names required (in my case, it was autodiscover.xxx.com).
3. Then select the Re-Key option from Godaddy, and once the cert has been re-keyed (a matter of seconds), you can download the Cert zip file – with no waiting for a confirmation email!
4. Copy and unzip the Cert file on the server, and then complete the SBS Wizard.