I have a customer that still uses Blackberry phone with their SBS 2011 server with Exchange 2010. Their previous BlackBerry 10 connected up with no problems to Exchange and ActiveSync several years ago. The owner recently replaced his BB10 with a newer BB Priv.
When he went to configure his new phone to Exchange, however, it was asking him to install a SSL security certificate, which the previous phone did not require.
Listed below are the steps we took to get his phone connected to Exchange.
Two things to note before we begin:
The person with the phone needs to setup up an alternate email (such as GMail) on the phone before proceeding. The reason will become obvious below.
You need access to the SBS/Exchange server to export the SSL certificate, and then email the exported certificate file to the user
So, let’s get started
Part 1 – From the SBS/Exchange Server, create an exported PFX certificate file
From the server, open up MMC from an administrator level command prompt
Select to load the Certificates snap-in to the local Computer account. (Note: if you do not know how to do this process, see this Microsoft article for detail instructions)
Drill down Certificates –> Personal –> Certificates and locate your SSL certificate from the middle pane
Right click on the certificate, then select All Tasks –> Export
Click Next –> Click Yes, export Private Key –> verify PFX format is selected
Enter a password when prompted (keep it short – very short, like ‘abc’)
Click browse to assign a filename and select a location to save the exported file
Part 2 – Send PFX file to user’s alternate mail account
Now, you need to email the PFX certificate file you just created to the user, sending it as an attachment to the user’s alternate email account on his or her phone.
How you do this is up to you – I’m sure you can figure out this step.
Part 3 – User creates Exchange account and installs SSL certificate on the phone
The following instructions are general in nature, and not specific, because I did not do these steps myself. My customer was able to do it, with just a couple of corrections that I was able to walk him through by phone.
First, user should open up the Gmail (or other) account on their phone, locate the email you sent them, and select to save (download) the attachment to the phone. Just download the file, do not try to install it.
Who would have thought that the flashlight app on your smartphone could be malicious?
According to this cyber-security company, SnoopWall, there are at least ten flashlight apps that are malicious, and can steal and send personal data. They published a threat assessment report back in October, 2014.
If your phone has one of these listed apps, the recommendation is to backup your contacts and personal files from your phone, and then do a factory reset your phone. Deleting the app is not enough, as these apps are storing malicious information in hidden places on your phone.
Here is a 6 minute video from Fox News interviewing SnoopWall’s CEO, Gary Miliefsky, on this subject.
One of the privileges of the great is to witness catastrophes from a terrace. Jean Giraudoux 1882 - 1944
Are you getting pop up windows telling you that your computer is infected with viruses or malware? Don't call an unknown 800 number to clean your computer. KWSupport has an excellent track record for cleaning out the spam and getting your computer working efficiently.
Hurricane season begins on June 1st. Make sure you have copies of your important documents, pictures and files backed up to an offsite location.
KWSupport Backup Solutions
Both homes and businesses need to protect their company data and computers. If you wait until your computers have been compromised or hacked, it's too late.
KWSupport can recommend solutions to fit your needs and budget.