Windows Movie Maker issue with opening .MOV files

You just gotta love the Internet. Just a few quick clicks using your favorite web search engine, and voila, you have your answer!

Case in point: customer calls up to say that they are trying to open up a .MOV video file using Windows Movie Maker. They encounter an error saying that the workstation does not meet minimum requirements.

STEP 1

So, I remote into the Windows 7 workstation, and I see that they have Windows Live Movie Maker on the computer. I do a quick search for “windows movie maker does not meet minimum requirements” and right there on the first page is a YouTube tutorial addressing the issue.

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The solution is to install Windows Movie Maker 6.0 (from the Vista era) – but they will run on Windows 7/8 platform. Make note that there are separate 32-bit and 64-bit versions of the program:

Movie Maker 6.0 (64 bit)     Movie Maker 6.0 (32-bit)

STEP 2

After installing the software, I start it up and try to open the .MOV file, only to be told that I am missing a proper CODEC file. Another quick search, and I find another YouTube tutorial addressing this issue:

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The solution is to download and install the free K-Lite Codec Pack:

http://www.filehippo.com/download_klite_codec_pack/

After that, the user is able to successfully open and edit MOV files from Windows Movie Maker!

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