I was attempting to install Office 2013 Professional Plus on a new workstation that had already been joined to the SBS 2011 domain. It kept crashing just a few minutes into the intallation with the error message: “Microsoft Setup Bootstrapper has stopped working”.
If you search the Microsoft forums, you will see several recommendations, including:
- Remove all prior installations of Microsoft Office
- Make sure that the Task Scheduler is running
- Try burning the Office .iso to a DVD to do the install
In my case, we were good in all those departments.
Then I came across a forum post that raised the question:
Have you implemented a Cryptolocker group policy at your site?
Oh, my, yes! I quickly logged onto the server, moved the new workstation out of its normal OU. Voila! Office 2013 installed immediately.