Customer is running Windows Server 2012 R2 Essentials, and just had a Xerox WorkCentre 8530 delivered to their office.
Working with the local Xerox printer tech, we got the driver installed on the server and tested printing.
But he wanted to show me some things under the “Configure Port” option, but when we tried to do so, we got the following error message:
An error occurred during port configuration. Access is denied.
I was stumped, as I knew we were logged on as an administrator. I even tried using Print Management service.
I then found a helpful step-by-step solution to this problem over on the GeeksOnTech website. Their post includes screen shots, but here is a summary of the steps:
- Open up Devices & Printers
- Highlight the printer you want to change, then click on Print Server Properties from the menu bar
- On the next window, click the Ports tab, and then at the bottom of that same window click Change Port Settings
- Now select your printer, and then click Configure Port…
Hope this helps!
I know this is an old article, but even in 2021 I JUST HAD THIS PROBLEM! I can’t believe this is still an issue SIX YEARS LATER! THANKS MICROSOFT! What a stupid A$$ thing to have to deal with. THANK YOU SO MUCH FOR YOUR POST! Saved me a bunch of time!
Thanks for the heads up!
It’s 2022 and this remains true for Windows Server 2016.
It’s very telling how some issues remain unchanged in Windows for decades.
Years ago I had something similar with another incarnation of the OS which Microsoft had claimed to be a full re-write. If it were, the issue I had would’ve been gone. Unfortunately I can’t remember the details.
And you get extra credit for mentioning the source of the original and for making it possible to know the date when you wrote this article.
Alex
April 2023 and it’s still an issue on a fully-patched Windows Server 2016…..