Yes, this info is a year old, but I’m just getting around to having customers by Windows 8.1 computers
One of my customers is using a Windows Home Server (WHS) 2011 system to backup his office computers. He just obtained a Lenovo Yoga 2 Pro laptop. I install the WHS connector, and attempt to backup the laptop, and it died sitting at 1%. I rebooted both the laptop and the server, with the same result. Both systems are current on patches.
Then I discover that there is a Microsoft hotfix for the WHS server that is required to properly backup computers with UEFI/GPT disk partitions.
There are plenty of web sites posting this information, but none fully address the process, which I will do. What the KB article does NOT tell you is that after installing the hotfix, the workstation will need to apply an update to the Launchpad before the backup will function properly.
Part 1 – from the WHS Server
- Login to the WHS system, and go to the Microsoft KB2781272 link and click on the button “Hotfix Download Available –>”
- You will be offered three versions of the hotfix. the first version listed is the most recent one.
- Select it, and fill in your email address. Microsoft will send you an email with a link to download the file
- Look for the email, download the file and move it over to a temp directory on the WHS server. I created a temp folder labeled “UEFI-Hotfix” under the Downloads folder.
- Double click on the file, which is a self-executing zip file, and it will expand out the contents to your temp directory. If you are not able to do so, right click on the file and look to see if the file has been “blocked”. If so click on the Block button.
- You will be prompted to select a folder to unzip the file. Use the “Browse” button and go to the temp folder you created.
- Locate the actual hotfix file (labeled Windows6.1-KB2781272-x64.msu, double click and install it.
- You will be prompted to reboot the server
Part 2 – from the Windows 8.1 computer
- From the computer in question, startup the WHS Launchpad. Note: you don’t need to sign in, just start it up.
- You should then see a task activity button indicating that an update to the LaunchPad is being installed.
- Once that is finished, you should be able to successfully create a backup.