Archive for Windows – Page 2

KB3114409 May Affect Outlook 2010 Settings

There are some reports that an Outlook 2010 update that was released today (KB3114409 Dec 8, 2015) may impact operations of Outlook 2010. You may find that it will only run in safe modem, or your Outlook settings may get reset to default, or configuration changes you make will not stick.

If so, uninstall KB3114409 for now. Read more here

Just Received My Lumia 950 Windows 10 Phone

I will be honest. My first two smart phones years ago were Apple iPhones.  I had an iPhone 3, and liked it enough to upgrade to an iPhone 4. I enjoyed them both. I refuse to use the word “love” when talking about a phone!  I also have a Galaxy tablet back then.

When Microsoft came out with their Windows 8 phones, I knew I wanted to try one. So I went with the Nokia Lumia 920 three years ago. I liked it enough that when the phone cracked from repeated drops to the floor, I picked up an exact replacement.

But I’ve been biding my time for the Windows 10 phones to come out. recently announced the Lumia 950 and Lumia 950 XL. I wanted to get the XL as it is slightly larger, but I decided to go with the Lumia 950 due to pricing and availability through AT&T, who released it on Nov 20th.

I will write up a report of my experience in a week or two. I have some an upcoming trip and will get to utilize the phone a lot during that time. I’m anxiously awaiting arrival of my Microsoft Docking Device

But my first impressions of the 950 are good ones. I was able to restore all my apps, settings, files and pictures. I was able to activate my SIM/Cellular from a web page or phone (so no driving to the local AT&T store to do it). It’s a cleaner image than the Windows 8 phone.

So, in the words of The Rocket Man … “I like it!”

Cannot open Settings app after Windows 10 upgrade

I have done several in-place upgrades from Windows 7/Win 8.1 to Windows 10 without any real issue. But yesterday I unboxed a new Lenovo computer that came pre-installed with Windows 7 Pro, and I used the same Windows 10 USB stick that I have been using to upgrade this computer.

All seemed to go fine with the upgrade, and I was able to login successfully, including using IE and Edge to access the Internet. image

But, when I tried to click on Settings, I  would see a quick flash on the screen, but nothing else.
I tried rebooting several times with no improvement. –>

I checked the event log and found a  pair of events (Id 59 and 5973) that indicates an issue with Immersive Control Panel.


Doing a web search indicated that this issue has been encountered since the initial release of Windows 10 back in July 2015, but also, similar errors with Windows 8.1.

I finally found a Microsoft Answer post (click here) that pointed me in the right direction for a solution. Microsoft pushed out an emergency troubleshooter utility that you can download directly from the Microsoft web site:




Download, open and run this troubleshooting utility. It should identify the issue and fix it. No rebooting is required. It fixed my issue with opening the Settings app immediately.

Hope this helps!

Windows 10 November Update Leaves 20GB of Update Files Behind

The Windows 10 November 2015 update was a full upgrade, and in the process it stored a backup copy of the prior version of Windows 10 on your disk. And that’s a good thing … as it allows you to restore back to the prior version of Windows 10.

But that backup copy is taking up 20GB or more of disk space on your system C: drive.

imageIt doesn’t hurt to leave it there.

But once you have been running with the updated Windows 10 for a few days, and things are running well, you may wish to reclaim that 20gb of disk space. You can do so in three easy steps:

  1. Startup (run) Disk Cleanup
  2. Select Cleanup system files
  3. Select to remove Previous Windows installations

Step 1: Run Disk Cleanup

You can start Disk Cleanup by typing in disk cleanup in the I’m Cortana. Ask me anything. search box at the bottom your Windows 10 desktop. Select to open up the Disk Cleanup desktop app, and select your system C: drive.

Optionally, you can right click on your C: drive from File Explorer, select Properties, and click on the Disk Cleanup button.

imageStep 2: Select to Cleanup system files

When the Disk Cleanup window display, on the bottom left, click on the Cleanup system files button.

Wait a few seconds while it rescans your disk drive.

imageStep 3: Select to remove Previous Windows installations

It will refresh the list of files that you can select to delete. Scroll through that list and look for “Previous Windows installations”.

On my computer, this was taking up 23GB of disk space.

Click to select this option, and then click OK.  It will then display a final “are you sure” message box. If you wish to proceed, click Yes.

That’s it!

Windows 10 First Major Update

Microsoft announced the release of the first major update to Windows 10.

imageIn prior terminology, we would be calling this Service Pack 1, but Microsoft want to simply refer to it as the November 2015 Update. During pre-testing phase it was referred to as TH2.

This update will be pushed out automatically through Windows Update.

It contains a slew of new new features and improvements, including

  • Improved boot time (30% faster than Windows 7 on the same device)
  • Cortana and Microsoft Edge enhancements
  • New Windows Update for Business and Windows Store for Business services
  • Mobile Device Management
  • Azure Active Directory Join
  • and more!

Read more on the Microsoft site:

Tool to Convert ISO file to Bootable USB

I’m always open to using a new tool for the right occasion. Burning a system image .iso disk file to a bootable USB flash drive is such an occasion.

Windows 8.1 and Windows 10 both come with the ability to burn an .iso file to a CD/DVD. However, many computers no longer come with a CD/DVD drive, and so the need to create a bootable USB stick is very necessary. Plus the size of the system image .iso files keep getting large. Both the Windows 10 and Windows 2012 R2 .iso images are over 5GB in size, and won’t fit on a standard 4.7GB DVD disk.

A tool I recently found that worked extremely well is called Rufus. Not only is it a free, simple and straight-forward utility to use, what I also like is that it does not need to be installed — it is a portable program (single .exe file). At the time of this blog post, Rufus is at version 2.4.

There is a full description on using Rufus at this link. I am simply including the easy 1-2-3 steps necessary.

  1. imageDownload Rufus here. I recommend downloading the portable version.
  2. Double click the executable you downloaded to start running  it. Everything you need to do is on the single window that opens up. –>
  3. Plug in the USB flash drive you want to use. Remember that this device will be completely reformatted!
  4. From the Device drop down at the top, browse and select the USB device.
  5. You may need to change the file system from NTFS to FAT32. I normally use FAT32,
  6. At the Create a bootable disk using option, select ISO Image, then click on the icon next to it, then browse and select the .iso file that you wish to burn.
  7. If burning a Windows system image O/S, be sure to select Standard Windows installation
  8. Click Start.

That’s it. Enjoy!

Prevent Windows 10 from Installing Device Drivers Automatically

By default, Windows 10 is set to automatically detect, download and install updates for driver software. And, yes, it’s possible to turn off this feature. But finding where to disable it requires some digging.


For over 12 years, my recommendation and best practice has been to disable Microsoft from automatically updating driver software. It’s been a love/hate relationship with this feature for me. No sooner do I get comfortable with Microsoft’s ability to successfully install drivers, than an other driver issue pops up. I’ve made it a point to stop Microsoft from doing driver updates, and just go to the vendor’s web site and check for updates myself.

If you wish to turn off this feature in Windows 10, here are the steps:

  1. From the Windows 10 taskbar, type in system
  2. Click on System Control panel
  3. Click on Advanced system settings
  4. Click on the Hardware tab, then click on the Device Installation Settings button
  5. Click (to select) the option: No, let me choose what to do
  6. This will then display three more choices.
  7. Click (to select) Never install driver software from Windows Update
  8. Click on the Save Changes button

And here are the associated screen shots:

Steps 1 & 2:


Step 3


Step 4


Step 5


Step 6 & 7


20th Anniversary of Windows 95

Happy 20th anniversary to Windows 95!

It was on August 24, 1995 that Microsoft released Windows 95 (codenamed “Chicago”) with this video, featuring music from the Rolling Stones:

Windows 10 RSAT Now Available

Microsoft released the Remote Server Administration Tools (RSAT) for Windows 10 on Aug-18-2015. This can only be installed on computers running the full release of Windows 10 Professional or Enterprise. The RSAT tool comes in both a 32-bit and 64-bit version.

Flash Player Action Script Warnings on IE11

After Tuesday August 11, 2015, many users began to report receiving Flash Player alerts or warnings when using Internet Explorer 11 (IE11) on Windows 8.1 or Windows 2012R2. These popups warn about action scripts and other flash features.

The good news is that there is nothing to worry about. Your computer was NOT hacked or infected.

What happened was that in the August 2015 Windows updates, Microsoft accidentally updated the embedded flash player in IE11 with the “debugger” version of flash player instead of the normal version.

Microsoft has updated the notes for KB3087916 to reflect this known issue, which Microsoft says should be fixed by August 18th.