Archive for Windows 10 – Page 2

Cannot RDP into Windows 10 Computer

Working with a customer that has SBS 2008 and upgraded a local computer to Windows 10. We discovered that we could not RDP into that workstation either locally using “mstsc” nor remotely using Remote Web Workplace (RWW).

Turns out the fix is very easy.

By default, Windows 10 has Remote Desktop turned off in the firewall settings for the local workstation.

Here’s how to fix it:

  • Open up Control Panel and go to System & Security –> Windows Firewall
  • Click on “Allow an app or feature through Windows Firewall” option located in the left frame
  • Click on the Change settings button
  • If you do not have administrator access to this workstation, you will be prompted to enter an administrator username and password
  • Scroll down and locate Remote Desktop. Click on the box to select it, and then click on the appropriate boxes under the Domain and Private columns.
  • Click OK.
  • I suggest you then run gpupdate /force from a command prompt, first on the server, and then from the workstation. For the workstation, you may be prompted to logout to apply the update.

Windows 10 for IT Professionals Free Ebook

win10ebookAn updated version of the free ebook Windows 10 for IT Professionals from Microsoft Press is now available as a PDF download.

This version of the book includes features of the November 2015 Windows 10 version 1511 update.

Hat’s off to Jeff Alexander (Technical Evangelist) for this information

Windows 10 Upgrade Prompt Coming Soon to a Domain Near You–Possibly

It’s hard to believe it was 5 1/2 months ago (July 2015) that Windows 10 was released. at that time Microsoft also announced a one year window of opportunity to upgrade your Windows 7/8.1 computer to Windows 10 for free.


To encourage easy access to the Windows 10 upgrade, home PC’s (non-domain joined corporate/business PC’s) started seeing the Get Windows 10 (GWX) prompt at the bottom of their screen.

Microsoft has now announced that many business PC’s will soon be seeing the GWX taskbar icon and upgrade notification prompts. Eligible PC’s will be those domain joined PC’s running Windows 7 Professional or Ultimate, or Windows 8.1 Pro. PC’s running Windows 7 / 8.1 Enterprise are not eligible for the free upgrade.

But to receive the Get Windows 10 prompt, eligible computers must be receiving updates directly from Windows Update.

To word it differently, if your computers are receiving their updates from Windows Server Update Services (WSUS) or System Center Configuration Manager (SCCM), then they will NOT see the Get Windows 10 prompts.

For more information, check out the article at ZDNet.

Windows 10 New Feature Changes Your Default Printer to the Last Printer Used

Thanks to my pal, Handy Andy, I found out that the November 2015 updates to Windows 10 introduced a new feature that will automatically set the last used printer as your new default printer.

Now, if you only have one printer configured on your computer, you can skip this post. But, most people will have several printer devices, from real printers to PDF-type printers.

Fortunately, this option can be easily disabled following these steps:

  1. Click on Windows icon (lower left) then click Settings
  2. From the Settings window, click Devices
  3. From the Devices window, click Printers & scanners
  4. From the Printers & scanners window, scroll down and locate the section Let Windows manage my default printer
  5. You can click on the toggle button to turn the option on or on, as desired.

Step 1 / 2 / 3:

image  image  image

Steps 4 / 5:


Cannot open Settings app after Windows 10 upgrade

I have done several in-place upgrades from Windows 7/Win 8.1 to Windows 10 without any real issue. But yesterday I unboxed a new Lenovo computer that came pre-installed with Windows 7 Pro, and I used the same Windows 10 USB stick that I have been using to upgrade this computer.

All seemed to go fine with the upgrade, and I was able to login successfully, including using IE and Edge to access the Internet. image

But, when I tried to click on Settings, I  would see a quick flash on the screen, but nothing else.
I tried rebooting several times with no improvement. –>

I checked the event log and found a  pair of events (Id 59 and 5973) that indicates an issue with Immersive Control Panel.


Doing a web search indicated that this issue has been encountered since the initial release of Windows 10 back in July 2015, but also, similar errors with Windows 8.1.

I finally found a Microsoft Answer post (click here) that pointed me in the right direction for a solution. Microsoft pushed out an emergency troubleshooter utility that you can download directly from the Microsoft web site:




Download, open and run this troubleshooting utility. It should identify the issue and fix it. No rebooting is required. It fixed my issue with opening the Settings app immediately.

Hope this helps!

Windows 10 November Update Leaves 20GB of Update Files Behind

The Windows 10 November 2015 update was a full upgrade, and in the process it stored a backup copy of the prior version of Windows 10 on your disk. And that’s a good thing … as it allows you to restore back to the prior version of Windows 10.

But that backup copy is taking up 20GB or more of disk space on your system C: drive.

imageIt doesn’t hurt to leave it there.

But once you have been running with the updated Windows 10 for a few days, and things are running well, you may wish to reclaim that 20gb of disk space. You can do so in three easy steps:

  1. Startup (run) Disk Cleanup
  2. Select Cleanup system files
  3. Select to remove Previous Windows installations

Step 1: Run Disk Cleanup

You can start Disk Cleanup by typing in disk cleanup in the I’m Cortana. Ask me anything. search box at the bottom your Windows 10 desktop. Select to open up the Disk Cleanup desktop app, and select your system C: drive.

Optionally, you can right click on your C: drive from File Explorer, select Properties, and click on the Disk Cleanup button.

imageStep 2: Select to Cleanup system files

When the Disk Cleanup window display, on the bottom left, click on the Cleanup system files button.

Wait a few seconds while it rescans your disk drive.

imageStep 3: Select to remove Previous Windows installations

It will refresh the list of files that you can select to delete. Scroll through that list and look for “Previous Windows installations”.

On my computer, this was taking up 23GB of disk space.

Click to select this option, and then click OK.  It will then display a final “are you sure” message box. If you wish to proceed, click Yes.

That’s it!

Windows 10 First Major Update

Microsoft announced the release of the first major update to Windows 10.

imageIn prior terminology, we would be calling this Service Pack 1, but Microsoft want to simply refer to it as the November 2015 Update. During pre-testing phase it was referred to as TH2.

This update will be pushed out automatically through Windows Update.

It contains a slew of new new features and improvements, including

  • Improved boot time (30% faster than Windows 7 on the same device)
  • Cortana and Microsoft Edge enhancements
  • New Windows Update for Business and Windows Store for Business services
  • Mobile Device Management
  • Azure Active Directory Join
  • and more!

Read more on the Microsoft site:

Windows 10 Phone Update

I have been using a Lumia 920 phone for almost 3 years now, and love it, in spite of a few quirks. I have been anxiously awaiting news of a Windows 10 phone.image

On the heels of releasing Windows 10 operating system back in July, Microsoft did announce the Microsoft Lumia 950/950XL Windows 10 phones. Both phones will come with a 20-megapixel camera. The 950 will have a 5.2” screen size, and the 950XL will be 5.7”. AT&T has already announced that will carry the phone.

However, availability of these phones are still up in the air.

But wait … there’s more!

Surface Phone Next?

News is slowly coming out that Microsoft may release a new Windows Phone next year that may be marketed as a Surface Phone, rather than a Lumia. Attachments could include a pen and a mini-attachable keyboard.

Read more at the Latin Post.

KB3093266 Windows 10 Cumulative Update Error 0x80004005

Here’s how I fixed the 0x80004005 error when trying to install KB3093266 —

First, I’m still getting used to the Windows Update interface in Windows 10. If you don’t know how to get to it, click on the Windows icon in the lower left, then click Settings, and in the window that displays, you can click on Update & security.


This morning I ran Windows Update on my computer. I clicked to select (check) the “Check online for updates from Microsoft Update” and then clicked the “Check for updates” box.


It identified a Cumulative Update for Windows 10 – KB 3093266, which it tried to install. However, the update process failed, giving me the 0x80004005 error.


I was able to fix it so it would install with these steps:

  1. Click inside the “Search the web and Windows box”, type services.msc and press Enter.
  2. Locate and stop the Windows Update service
  3. Leave this window open, and meanwhile …
  4. Open up a File Explorer window, and drill down to C:\ –> Windows –> SoftwareDistribution –> Download
  5. Delete everything inside the Download directory, but don’t delete the actual Download folder
  6. Now flip back to the Services window, and click to restart the Windows Update service
  7. You should be able to go back to Windows Update, select and install KB3093266  without having to reboot your computer.

Obviously, YMMV …

Prevent Windows 10 from Installing Device Drivers Automatically

By default, Windows 10 is set to automatically detect, download and install updates for driver software. And, yes, it’s possible to turn off this feature. But finding where to disable it requires some digging.


For over 12 years, my recommendation and best practice has been to disable Microsoft from automatically updating driver software. It’s been a love/hate relationship with this feature for me. No sooner do I get comfortable with Microsoft’s ability to successfully install drivers, than an other driver issue pops up. I’ve made it a point to stop Microsoft from doing driver updates, and just go to the vendor’s web site and check for updates myself.

If you wish to turn off this feature in Windows 10, here are the steps:

  1. From the Windows 10 taskbar, type in system
  2. Click on System Control panel
  3. Click on Advanced system settings
  4. Click on the Hardware tab, then click on the Device Installation Settings button
  5. Click (to select) the option: No, let me choose what to do
  6. This will then display three more choices.
  7. Click (to select) Never install driver software from Windows Update
  8. Click on the Save Changes button

And here are the associated screen shots:

Steps 1 & 2:


Step 3


Step 4


Step 5


Step 6 & 7